← ALL BUILDS

LABOR ORGANIZATION · MEMBER SERVICES · DIGITAL OPERATIONS PLATFORM

Union communication shouldn’t stop at a website.

So we built infrastructure for the organization behind it.

AFSCME Local 626 needed a digital environment capable of serving two audiences at once: a public-facing presence for the organization and a functional member platform for the people it represents. DLX developed a centralized system where information can be published, members can access resources and submit forms, authenticated users can reach protected functionality, and authorized leadership can manage the platform through a dedicated back office.

THE STRATEGY

Move beyond a traditional union website and create a digital extension of the organization—one capable of supporting communication, member access and administrative workflows.

THE MEMBER EXPERIENCE

A structured destination for organizational information, updates, resources and digital forms, with authenticated access allowing appropriate information and functionality to remain protected.

THE PLATFORM

Public content and protected member functionality coexist within one responsive system, creating a foundation for member communications, submissions, resources and future digital services.

THE BACK OFFICE

Authorized administrators can manage information and platform content behind the public experience, reducing the need for routine developer intervention while keeping control with the organization.

WHAT DLX DELIVERED

Organizational Website · Member Portal · Secure User Login · Protected Content · Digital Forms & Submissions · Communications Architecture · Resource Management · Administrative Back Office · Responsive Experience · Expandable Member Services

EXPERIENCE ARCHITECTURE

How the build is designed to move.

This is an abstracted, non-sensitive representation of the approved experience flow—not a fabricated application screenshot.

01PUBLIC

Customer-facing experience

02AUTHENTICATE

Customer-facing experience

03MEMBER

Customer-facing experience

04OPERATE

Operational / platform layer

The result is more than an online presence. It is digital infrastructure designed around how a modern membership organization communicates and operates.

START YOUR PROJECT →